This legislation describes the information we process through our website gorometour.com and/or St.Peter travel and your rights concerning it.
Data Controller
The data controller is St.Peter Travel based in Rome Via Nocera Umbra n.95. You can contact any time at info@gorometour.com
Processing methods
The Data Controller adopts appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of Personal Data.
The processing is carried out by means of computer and/or telematic instruments, with organisational methods and logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organisation of this Web Site (administrative, sales, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller, may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.
What type of information do we collect?
At the time of a request and/or booking we collect this information considered as personal data:
Name – Surname – Email- Adress – general data from ID – document or invalidity -Analytics-Contact form – Calendar information – device information – email address – geographic position- interaction with life chat platform – Skype –
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: first name; last name; email address; Trackers; Usage Data; Data communicated while using the service; calendar information; device information; name; phone number; geographic position.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.
How do we use this information?
- We use to inform you about tours, services and offers.
- We use your data to book experiences, tickets, hotels, car services and any other service or experience you request at the time of booking and/or request information.
- We use data to contact you and to provide you the assistance necessary to allow you to be part of the experiences without any issue for what you purchased with us.
- we use your data to see you update, once the trio is over, for new proposal that may interest you.
- we use your data to share with 3rd party offering experiences you requested.
We share your information with
Hotels
Restaurants
O.T.A ( online travel agency )
Guides
Tour operator
Limousine service
Drivers
Any other agency to book you the service requested.
We may share information with law enforcement or in response to legal requests when it is ordered by law or ordered by a magistrate through a specific provision with legal and mandatory value against St.Peter Travel and/or gorometour.com
We collect, use and share the data in our possession in the manner described above:
- As required to comply with the Terms of Use of GoRomeTour and or St.Peter Travel
In a manner consistent with the consent granted, which may be revoked at any time by sending a request to the Data Controller by email at the address info@gorometour.com
- As necessary to comply with our legal obligations
- As necessary for the public interest.
Legal basis for processing
The Controller processes Personal Data relating to the User where one of the following conditions exists:
the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Controller may be authorised to process Personal Data without the need for the User’s consent or another of the legal bases specified below, as long as the User does not object (“opt-out”) to such processing. However, this does not apply if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
processing is necessary for the performance of a contract with the User and/or the performance of pre-contractual measures;
processing is necessary for the performance of a legal obligation to which the Controller is subject;
processing is necessary for the performance of a task carried out in the public interest or in the exercise of public authority vested in the Controller;
processing is necessary for the pursuit of the legitimate interest of the Controller or of third parties.
However, it is always possible to request the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.
Location
The Data are processed at the Data Controller’s premises and at any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User’s Personal Data may be transferred to a country other than the one where the User is located. To obtain further information on the location of the processing, the User may refer to the section on Personal Data processing details.
The User has the right to obtain information about the legal basis for the transfer of Data outside the European Union or to an international organisation under public international law or consisting of two or more countries, such as the UN, as well as about the security measures taken by the Controller to protect the Data.
The User can verify whether one of the transfers just described takes place by examining the section of this document relating to the details of the processing of Personal Data or request information from the Controller by contacting it at the contact details indicated.
Retention period
Data are processed and kept for the time required by the purposes for which they were collected.
Therefore:
Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of that contract is completed.
Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.
When the processing is based on the User’s consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Moreover, the Controller may be obliged to keep the Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period the Personal Data will be deleted. Therefore, at the end of this period, the right of access, deletion, rectification and the right to Data portability can no longer be exercised.
Purposes of the Data collected
User Data is collected to enable the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: Advertising, Interaction with social networks and external platforms, Statistics, Contacting the User, Display of content from external platforms, Performance testing of content and functionality (A/B testing), Interaction with live chat platforms, Management of User databases, Platform and hosting services, Payment management, Access to accounts on third party services, Traffic optimisation and distribution and Tag management.
To obtain detailed information on the purposes of the processing and the Personal Data processed for each purpose, the User may refer to the section “Details on the processing of Personal Data”.
Details of Personal Data processing
Personal Data is collected for the following purposes and using the following services:
Accessing accounts on third party services
Contacting the User
Managing User databases
Managing payments
Tag management
Interaction with live chat platforms
Interaction with social networks and external platforms
Traffic optimisation and distribution
Advertising
Platform and hosting services
Statistics
Performance testing of content and functionality (A/B Testing)
Display of content from external platforms
User Rights
Users may exercise certain rights with reference to the Data processed by the Data Controller.
In particular, the User has the right to
revoke consent at any time. The User may revoke the consent to the processing of its Personal Data previously expressed.
object to the processing of their Data. The User may object to the processing of its Data when it is done on a legal basis other than consent. Further details on the right to object are set out in the section below.
access to their Data. The User has the right to obtain information on the Data processed by the Controller, on certain aspects of the processing and to receive a copy of the Data processed.
verify and request rectification. The User may verify the correctness of its Data and request that it be updated or corrected.
obtain the restriction of the processing. When certain conditions are met, the User may request the restriction of the processing of its Data. In this case, the Data Controller will not process the Data for any purpose other than its preservation.
obtain the deletion or removal of their Personal Data. When certain conditions are met, the User may request the deletion of its Data by the Data Controller.
receive their Data or have them transferred to another Data Controller. The User has the right to receive its Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another data controller. This provision is applicable when the Data are processed by automated means and the processing is based on the User’s consent, on a contract to which the User is party or on contractual measures related thereto.
Proposing a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.
Details of the right to object
When Personal Data are processed in the public interest, in the exercise of public authority vested in the Controller or in pursuit of a legitimate interest of the Controller, Users have the right to object to the processing for reasons related to their particular situation.
Users are reminded that if their Data are processed for direct marketing purposes, they may object to the processing without giving any reason. To find out whether the Controller processes Data for direct marketing purposes, Users may refer to the respective sections of this document.
How to exercise rights
To exercise their rights, Users may address a request to the contact details of the Controller indicated in this document. Requests are filed free of charge and processed by the Controller as soon as possible, in any case within one month.
Cookie Policy
This Website makes use of Cookies and other Identifiers. To find out more, the User can consult the Cookie Policy.
Further information on processing
Legal defence
The User’s Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages of such proceedings in order to defend against abuses in the use of this Web Site or related Services by the User.
The User declares that he/she is aware that the Data Controller may be obliged to disclose the Data by order of public authorities.
Specific disclosures
At the User’s request, in addition to the information contained in this privacy policy, this Web Site may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services used by it may collect system logs, i.e. files that record interactions and which may also contain Personal Data, such as the User’s IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
Responding to “Do Not Track” requests
This Website does not support “Do Not Track” requests.
To find out whether any third party services used support them, the User is invited to consult their respective privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website as well as, when technically and legally feasible, by sending a notification to Users through one of the contact details it has. Therefore, please consult this page frequently, referring to the date of last modification indicated at the bottom.
If the changes affect processing whose legal basis is consent, the Controller will collect the User’s consent again, if necessary.
Definitions and legal references
Personal data (or Data)
Personal data is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.
Usage Data
This is the information collected automatically through this Website (including by third party applications integrated into this Website), including: IP addresses or domain names of the computers used by the User who connects with this Website, URI (Uniform Resource Identifier) notation addresses, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various time connotations of the visit (e.g. the time spent on each page) and details of the itinerary followed by the User. ), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the length of time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s IT environment.
User
The individual who uses this Website which, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Controller (or Processor)
The natural person, legal entity, public administration and any other entity that processes Personal Data on behalf of the Controller, as set out in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, service or other body that, individually or jointly with others, determines the purposes and means of the processing of personal data and the instruments adopted, including the security measures relating to the operation and use of this Web Site. The Data Controller, unless otherwise specified, is the owner of this Web Site.
This Web Site (or this Application)
The hardware or software tool through which Users’ Personal Data are collected and processed.
Service
The Service provided by this Web Site as defined in the relevant terms (if any) on this site/application.
European Union (or EU)
Unless otherwise specified, any reference in this document to the European Union shall be deemed to include all current member states of the European Union and the European Economic Area.
Cookie
Small piece of data stored within the User’s device.
Legal references
This Privacy Policy is drafted on the basis of multiple legislative orders, including Articles 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy policy relates exclusively to this Website.
